Privacy Policy and Notice
This policy describes how Spoonful of Comfort, LLC collects, uses, and shares your information. When you use our sites, products, or services or otherwise form a relationship with us, we may obtain data from you and the devices you use to interact with us.
This policy is designed to provide transparency into our privacy practices and principles in a format you can navigate, read, and understand.
We commit to treat your personal information with care and respect and give you methods to contact us should you have any questions or concerns about the use of your information.
Finally, you may have received additional privacy documentation from us when you used a specific site, product, or service from us. In that case, the documentation you received should be read in conjunction with this Notice.
The Scope of this Policy
This Policy describes the processing of information provided or collected on our sites and applications where this privacy policy is posted. In some instances, we may provide additional data privacy notices specific to certain products, practices, or regions. Those terms should be read in conjunction with this policy.
If you provide information to us on a third-party site or platform, the information you provide may be separately collected by the third-party site or platform. That third-party site or platform’s privacy practices will govern the use of your information. Choices you make on that third-party platform will not apply to our use of the information we have collected through our sites, products, or services.
Your Privacy Rights
If you are a resident of certain states or countries, you may have the right to know, access, correct, transfer, restrict the processing of, opt-out from certain types of processing (e.g., targeted advertising, the sale or sharing of personal information, as defined by the applicable state law(s)), and delete your personal information. If you choose to exercise any of these options, we will not discriminate against you for making that decision.
You may exercise your opt-out rights for targeted advertising and the sale or sharing of personal data by utilizing the consent banner on our website. Additionally, you can exercise your privacy rights by clicking the “Your Privacy Choices” link at the bottom of our website and select the applicable request, or by contacting us at privacy@spoonfulofcomfort.com . When we receive a request to exercise a privacy right, we will review information we have collected about you (if any) with identifying information you may have provided us (such as a login, email address, mailing address, zip code, or transaction or order number) to authenticate your identity. If you use an authorized agent to submit a request, we may require the authorized agent to provide proof that you gave the agent signed permission to submit the request. We may also require you to directly confirm with us that you provided the authorized agent permission to submit the request.
There may be situations where we cannot grant your request. In such a situation, we will explain our reasoning to you and will honor your right to appeal when applicable.
Information Collected from You
We generally collect and share the information listed below with our service providers to provide services to our customers. We also use this information to secure, improve, and provide our services to our customers as described below.
- Full name
- Full address
- Phone number
- Email Address
- Credit Card Information
Information Gathered from Other Sources
We generally gather information directly from our customers. Certain technologies provide us with insight into our customers as well. The information we gather from those technologies includes:
- Gender
- IP Address
- General Location Data from IP
- General Age
- Referral Information - Previous sites, etc.
- Devices Used
Sources of Information
The sources from which personal information may have been collected or processed are the following: information that you provided to us, online tracking technologies, automatic data collection technologies, social media platforms and networks, business partners, etc. The purpose of such collection or processing include: providing our products and services, communicating with you, administering programs, marketing and promotional purposes (which may include targeted advertising), analytics and personalization, security and fraud prevention, legal obligations, core business functions, the job applicant process, etc.
How We Disclose Information
Spoonful of Comfort, LLC does not provide your personal information to other companies in exchange for money. Some laws define the “sale” of information to mean Spoonful of Comfort, LLC has received something of value when it provides that information to a third party. Under that definition, Spoonful of Comfort, LLC has Sold (for monetary or other valuable consideration) and Shared (for cross-context behavioral advertising purposes) your personal information in the last 12 months for the purposes of engaging in advertising and marketing activities. The categories of personal information we have sold or shared are the following: Identifiers, Commercial Information, and Internet or other similar network activity. The categories of recipients to whom we have sold or shared such personal information are the following: business and marketing partners. We may disclose your information to our subsidiaries and affiliates, along with our service providers and third-party processors to provide services to you. We may also disclose your information with service providers and third parties when necessary to comply with laws and regulations; respond to subpoenas and court orders; exercise our legal rights or defend against legal claims; investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to our property or the physical safety of any person, or violations of our usage instructions and applicable terms and conditions; facilitate the financing or insuring of our business or a disposition of all or part of our business or assets, or as otherwise permitted or required by law. We may disclose anonymized or aggregated data at our discretion, in accordance with applicable laws.
If you post your information or content to our online forums or media sites, this information is public on the Internet. We are unable to prevent or control further use of this information and refer you to the third-party sites’ privacy policies and terms of use to learn more about their privacy practices.
Your Controls and Choices
You can control how and when you want to receive marketing emails from Spoonful of Comfort, LLC by clicking on the “unsubscribe” link located at the bottom of our email communications to you. This will not affect your receipt of administrative emails (for example, emails about your account, transactions, or policy changes) for your registered account.
Our Commitment to Protecting Information Belonging to Children
Our services are not intended for children under the age of 18. We do not knowingly collect information via our sites, products, and services from users under the age of 18. If you use our Services, you represent that you are at least the age of majority under the laws of the jurisdiction of your place of residence. If you believe your child has provided us with personal information, please alert us at privacy@spoonfulofcomfort.com . If we learn that we have collected personal information from a minor, we will promptly take steps to delete such information and terminate the minor’s account.
Mobile Messaging
When you sign up for our mobile messaging service, we use the information provided to send you text notifications. For example, those messages may include information about your order, abandoned checkout reminders, shipping notifications, offers, details about your transaction, and review requests.
Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, and—in such circumstances—only for the purpose of enabling and operating our mobile messaging service.
Our website may use cookies to keep track of items you put into your shopping cart and if you have abandoned your digital shopping cart. If that cookie is enabled, we use that cookie to send reminders about your digital shopping cart via text message.
For full terms and conditions for the mobile messaging service, you can find out more here: https://www.spoonfulofcomfort.com/pages/policies/terms-of-service
Our Global Data Transfer Practices
We store and process your personal information on our servers located within the United States but may transfer your personal information to other countries outside of the United States for the purposes describe in this Privacy Policy. By using our websites, products, or services, you agree to the global transfer, process, and storage of your personal information.
How to Contact Us
If you have any questions about how we process your information, you can contact us at:
Privacy Office
2405 W Orton Circle, West Valley City, UT 84119
This policy was last reviewed on: September, 2026
Relationship-Specific Details
Customer/Web User
- Description
- Data gathered throughout the customer/web user relationship with Spoonful of Comfort.
- Categories of Information
- Full names
- Full addresses
- Phone numbers
- Email Addresses
- Credit Card Information
- Gender
- IP Address
- General Location Data from IP
- General Age
- Referral Information - Previous sites, etc.
- Devices Used – Phone, Desktop, etc.
- Category of Data Subjects
- Web users and customers
- Purpose of Processing
- This information is processed to create and manage user accounts, fulfill customers’ orders, maintain communication with customers, and administer our websites.
- Legal Basis for Processing
Information gathered from Spoonful of Comfort’s website is gathered pursuant to its legitimate business interests.
Information gathered during the sale of goods is gathered pursuant to a contractual relationship between Spoonful of Comfort and its customers.
- Automated Processing or Profiling
Does this product/service/process use automated processing:
- Yes (selected)
- No (not selected)
If yes, the general methods and logic used are:
Automated processing is used to analyze the use of Spoonful of Comfort’s website, manage customer data, fulfill customer orders, and communicate with customers.
Does the automated processing create affect the rights of data subjects?
No.
- Data Sharing
Categories of Recipients
- Data analytics
- Order fulfillment
- Third-party logistics groups
- Data management
- Security
- Customer relationship management
Description of Commercial or Business Purpose
Performing services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.
Is this Information Sold, Shared, or Disclosed
- Sold (selected)
- Shared (selected)
- Disclosed (selected)
- Whether Personal Information is Transferred Internationally
- No.
- Retention Period
- 18 months
Vendors and Distributors
- Description
- Data gathered from Spoonful of Comfort’s vendors and distributors.
- Categories of Information
- Primary Contact Name
- Company Name
- Primary Contact Title
- Phone Numbers
- Company Location
- Account ID’s
- Category of Data Subjects
- This information is provided directly from vendors and distributors.
- Purpose of Processing
- Spoonful of Comfort uses this information to contact vendors and distributors with an interest in selling Spoonful of Comfort’s products.
- Legal Basis for Processing
- Spoonful of Comfort gathers this information so it can pursue a commercial relationship with vendors and distributors.
- Automated Processing or Profiling
Does this product/service/process use automated processing:
- Yes (not selected)
- No (selected)
If yes, the general methods and logic used are:
N/A
Does the automated processing create affect the rights of data subjects?
N/A
- Data Sharing
Categories of Recipients
Limited third parties who provide operational support services or provide specific features to vendors and distributors.
Description of Commercial Purpose
Performing services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.
Is this Information Sold, Shared, or Disclosed
- Sold (not selected)
- Shared (not selected)
- Disclosed (selected)
- Whether Personal Information is Transferred Internationally
- No
- Retention Period
- This information is retained throughout the term of the contractual relationship plus 8 years.
Trade Shows
- Description
- Data gathered from individuals at trade shows.
- Categories of Information
- Primary Contact Name
- Company Name
- Primary Contact Title
- Phone Numbers
- Company Location
- Category of Data Subjects
- This information is provided by individuals directly to Spoonful of Comfort.
- Purpose of Processing
- Spoonful of Comfort uses this information to provide marketing information to individuals who have expressed an interest in Spoonful of Comfort’s products.
- Legal Basis for Processing
- Spoonful of Comfort gathers this information to pursue potential commercial relationships with contacts.
- Automated Processing or Profiling
Does this product/service/process use automated processing:
- Yes (not selected)
- No (selected)
If yes, the general methods and logic used are:
N/A
Does the automated processing create affect the rights of data subjects?
N/A
- Data Sharing
Categories of Recipients
Limited third parties who provide CRM and operational support services to Spoonful of Comfort.
Description of Commercial or Business Purpose
Performing services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.
Is this Information Sold, Shared, or Disclosed
- Sold (not selected)
- Shared (not selected)
- Disclosed (selected)
- Whether Personal Information is Transferred Internationally
- No
- Retention Period
- If a lead develops a contractual relationship with Spoonful of Comfort, this information is retained throughout the term of the contractual relationship plus 8 years. Unfulfilled lead information is deleted within 90 days.
Employees
- Description
- Data gathered from prospective and current employees.
- Categories of Information
- Full name
- Address
- Phone numbers (Home & Mobile)
- SSN
- DOB
- Personal email address
- Emergency contact info
- Financial information
- Retina biometric data for clock-in & clock-out
- Category of Data Subjects
- This information is provided by Spoonful of Comfort’s current employees.
- Purpose of Processing
- Spoonful of Comfort uses this information to facilitate and maintain employment relationships with its workforce.
- Legal Basis for Processing
- Spoonful of Comfort gathers this information to comply with various labor and employment laws and so it can enter or maintain employment contracts with its workforce.
- Automated Processing or Profiling
Does this product/service/process use automated processing:
- Yes (not selected)
- No (selected)
If yes, the general methods and logic used are:
N/A
Does the automated processing create affect the rights of data subjects?
N/A
- Data Sharing
Categories of Recipients
Limited third parties who provide operational support, network infrastructure, accounting, benefits administration, and payroll services on Spoonful of Comfort’s behalf.
Description of Business Purpose
Performing services on behalf of the business or service provider, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing advertising or marketing services, providing analytic services, or providing similar services on behalf of the business or service provider.
Is this Information Sold, Shared, or Disclosed
- Sold (not selected)
- Shared (not selected)
- Disclosed (selected)
- Whether Personal Information is Transferred Internationally
- N/A
- Retention Period
- This information is retained throughout the term of employment plus 4 years.