Where do you currently ship?

We currently ship to any address in the 50 United States.

How soon will my order ship?

Shipping days change depending on shipping blackout days, shipping cutoff times, and whether or not it is a valid shipping day. In most cases, orders placed prior to 7:00 PM Eastern Standard Time Monday through Friday will ship the same day.

How soon will my order arrive with Standard Shipping?

Standard Shipping deliveries will take up to 3 business days. Express options are available for a faster delivery!

Shipping cutoff time?

The shipping cutoff time may change depending on which shipping method you select. In most cases, the shipping cutoff time is 7:00 PM Eastern Standard Time.

How do you preserve the freshness of your soup?

Our soup is prepared and bottled in small batches under USDA supervision.  Immediately after bottling, the soup is “blast frozen” in our molecular freezers to lock in freshness and preserve the integrity of the product.  The bottle is then wrapped in our proprietary insulated liner with gel ice packs and is intended to thaw in transit to its destination.

Where are your nutritionals?

Please visit our Nutrition Information page. Nutritionals are also available on all product pages.

Does the recipient have to be home to receive their package?

They do not! We ship via UPS and USPS Priority Mail and we order our packages to be Shipper Released, which means that signatures are not required. We do encourage you to let the recipient know a surprise is coming so they can be on the lookout. You will receive tracking information when your order is shipped and will have the option to sign up for alerts through the tracking link.

Where do the packages ship from?

The packages ship from Salt Lake City, Utah.

What is the salt content of your chicken noodle soup?

It’s delicious. 570mg per serving.

Do your cookies have nuts?

The cookies do not have nuts however they are baked in a facility that does.

Are you Kosher certified?

Not at this time however we are currently looking into it!

Are you gluten-free?

We do offer gluten-free soups and gluten-free and vegan cookies!

Do you have vegetarian options?

Yes – Many of our seasonal soups are vegetarian! Tomato Basil & Harvest Vegetable are our current offerings.

What is the shelf life of your soup?

Soup arrives cold and the recipient is prompted to refrigerate upon arrival and enjoy within 3-5 days. They are also welcome to freeze the soup to be enjoyed at a later date!